How does the sales process “live” in CRM and sales regulations?

Any end-to-end business process of a company in a normal IT system “lives” better than in regulations with diagrams and clear text. For many, this thesis is obvious, but not for everyone. Let’s consider the example of the process of selling new buildings in a development company: 1) the “life” of the sales process in…

Organizational structure and free thinking on the topic of interaction

The topic is hackneyed, and yet, every company periodically has to solve problems in the field of organizational design – these can be issues of improving the organizational structure of the company as a whole, or local tasks of optimizing the interaction scheme for a separate area, issues of growth/development, or issues of interactions between…

Development of the company’s management system through NMD

The attitude towards regulatory and methodological documents (RMD) in any Company is always ambivalent — contradictory, simultaneously positive and negative. The ambiguity of working with RMD can be expressed using the example of radical stereotypical positions — 1) “it is unclear who does what, there is chaos and disorder everywhere, everything should be spelled out…

Automation of BSC with QPR Suite 2012. Part 2: Features of the BSC/KPI automation project

The article “Part 2: Features of the BSC/KPI automation project” continues the topic started in the article “Automation of BSC using QPR Suite 2012. Part 1: Strategic map of the company” . In this article we will talk about the features of the BSC automation project or management by KPI, as well as about the reasons that…

Automation of BSC management, KPI: comparative analysis

You can get acquainted with the variety of systems for KPI management using  http://www.kpishop.ru . You can get acquainted with the rating of international level systems using  http://www.gartner.com . Systems that support management based on KPI are primarily BPM (business performance measurement) systems, systems that allow you to measure the efficiency of performance in the processes or projects of…

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Management by email vs. regular management

Management by e-mail & protocol management VERSUS regular management… 2:0 I propose to add to the management cabinet of curiosities several everyday phenomena, noticed from management practice. They are so simple that we perceive them simply as an integral part of our corporate life: management by-e-mail (management via mailbox) protocol management (management through meeting minutes)…