How is the process approach useful for using the balanced scorecard?

Domestic companies use the BSC (balanced scorecard) approach to specify strategic goals, taking advantage of the method to clearly show the logic of connections between goals in the company’s strategic map (easy-to-read strategy maps). At the same time, there are many problems in using the BSC approach in practice, and these problems are usually the…

практика управления

Management by email vs. regular management

Management by e-mail & protocol management VERSUS regular management… 2:0 I propose to add to the management cabinet of curiosities several everyday phenomena, noticed from management practice. They are so simple that we perceive them simply as an integral part of our corporate life: management by-e-mail (management via mailbox) protocol management (management through meeting minutes)…

Визуализация бонуса: зачем нам нужен KPI на 100%

Bonus for KPI: how to “test the bonus” at the goal-setting stage?

At the beginning of our communication, for a more “lively conversation”, let’s divide the questions from management practice in terms of KPI and motivation into 2 conditional groups: 1 group of questions are questions of “values ​​and meanings” or “humanitarian”  (why is “this” necessary?), when decisions are made based on the value attitudes of the top officials of the…