It is useful to have at hand databases (DB) of indicators, where various indicators and metrics are collected and classified by industries and functional areas. I provide a list of sites (replenished from time to time, as new sources are found) containing libraries of indicators, KPIs (both English-language and domestic sites). Not all sites are…
How to most effectively use the balanced scorecard approach (BSC) in a company for strategic planning, business planning and reporting The seminar involves working through the BSC /BSC methodology and KPI management, mastering the BSC/KPI as a management technology for goal-setting and visualizing strategic goals, monitoring the implementation of strategy and reporting, and the basis for creating…
It is useful to refresh your understanding of the basics, to hear or see new shades of something already known… or out of curiosity to find out what and how they say about it “there”? ) Examples are given from the history of the development of The Walt Disney Company, when Michael Eisner (born March…
Management by e-mail & protocol management VERSUS regular management… 2:0 I propose to add to the management cabinet of curiosities several everyday phenomena, noticed from management practice. They are so simple that we perceive them simply as an integral part of our corporate life: management by-e-mail (management via mailbox) protocol management (management through meeting minutes)…
At the beginning of our communication, for a more “lively conversation”, let’s divide the questions from management practice in terms of KPI and motivation into 2 conditional groups: 1 group of questions are questions of “values and meanings” or “humanitarian” (why is “this” necessary?), when decisions are made based on the value attitudes of the top officials of the…
“What does the strategic planning department do?” Each reader will have an answer to this question spontaneously, just as in the case of the answer to the question about the most famous Russian poet… It is suggested to compare your first spontaneous answer with the options that we will consider later in the article… It…
Growing the BSC methodology on the soil of domestic corporate cultures does not always yield fruitful results. Many articles have been written about this by disappointed authors who are skeptical of all popular management methodologies. If desired, reasons for disappointment can always be found… I propose to discuss one of them – this is the…
General approaches to strategic goal setting are described in the works of well-known authors (Robert Kaplan, David Norton, their consulting business, as well as the development of the BSC methodology, are presented on this site: Palladium Group, Inc ). The issues of applying general approaches to goal setting in management practice using BPM systems are covered to…
Many people interested in the balanced scorecard system (BSC) and practicing this approach are familiar with the methodological thesis of the “classics of the genre”: at the corporate or company level, the BSC should have a limited number of indicators, no more than 15-25, otherwise, if there are more indicators, there will be an inevitable…
